Privacy Policy

intex-qatar.com

This Privacy Policy explains how intex-qatar.com ("we," "our," “us”) collects, uses, stores, and protects your information when you visit or make a purchase from our Website.

By using this website, you agree to the practices described in this policy. This policy forms part of our Terms of Use.

1. Information We Collect

Personal Information

We may collect the following information when you register, place an order, or contact us:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Payment details (processed securely via payment providers)

Usage Data

We may automatically collect technical information such as:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and tracking data

2. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Remember your preferences
• Analyze website performance
• Improve user experience

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

3. How We Use Your Information

We use your information to:

• Process and deliver orders
• Manage your account
• Provide customer support
• Send order updates and service-related communications
• Send promotional offers (if you have opted in)
• Improve our products, services, and website performance
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

• Payment processors
• Delivery and logistics providers
• IT and hosting service providers
• Legal or regulatory authorities, when required by law

All service providers are required to handle your data securely.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Meet legal or accounting requirements
• Resolve disputes

Usage data may be retained for internal analysis and security purposes.

6. Your Rights

Subject to applicable Qatar laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where legally permitted)
• Opt out of marketing communications

To exercise your rights, please contact us using the details below.

7. Data Security

We use reasonable administrative, technical, and security measures to protect your personal data. However, no online transmission or storage system can be guaranteed 100% secure.

8. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.

10. International Data Transfers

Your data may be processed within Qatar or by authorized service providers in other countries, provided adequate security measures are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us via the contact details provided on intex-qatar.com.